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Contact Us

We'd love to hear from you! Whether you have questions, feedback, or just want to say hello, we're here to help.

Get In Touch

Visit Us

Bombeyx Game Studio
290 Bremner Blvd
Toronto, ON M5V 3L9
Canada

Call Us

General Inquiries: +1 416-868-6937
Support: +1 (647) 555-5678
Business Development: +1 (647) 555-9012

Email Us

General Information: [email protected]
Support: [email protected]
Press Inquiries: [email protected]
Business Development: [email protected]

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM (EST)
Saturday: 10:00 AM - 2:00 PM (EST)
Sunday: Closed

Support is available 24/7 through our in-game help system.

Send Us a Message

Connect With Us

Facebook

Follow us for updates, events, and community highlights.

Twitter

Get the latest news and join the conversation.

Instagram

See behind-the-scenes content and game artwork.

Discord

Join our community of players to chat and find teammates.

Frequently Asked Questions

How do I report a bug in the game?
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You can report bugs through the in-game reporting system (Settings > Support > Report Bug) or by emailing [email protected] with details about the issue, including your device model, operating system version, and steps to reproduce the bug.
How long does it typically take to get a response?
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We aim to respond to all inquiries within 24-48 hours during business days. For urgent technical issues, our support team monitors tickets 24/7 and prioritizes game-breaking problems.
Can I request a feature for the game?
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Absolutely! We welcome feature suggestions from our community. You can submit ideas through our contact form or by emailing [email protected]. While we can't implement every suggestion, we carefully consider all feedback when planning future updates.
Do you offer refunds for in-app purchases?
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Refund policies are handled by the respective app store (Google Play or Apple App Store). Please contact the app store directly for refund requests. For issues with purchases not appearing in-game after payment, please contact our support team.
How can I apply for a job at Bombeyx?
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We list all open positions on our Careers page. If you don't see a suitable position but believe you'd be a valuable addition to our team, you can send your resume and portfolio to [email protected].

Find Us